Should I update Lightroom Classic?
Lightroom Classic 16.0 · Known bug
iPhone HEVC videos fail to import on Windows
Not marked fixed as of Lightroom Classic 16.0.0. The bug was reported for Lightroom Classic 16.0. Adobe doesn’t track it yet; 4 people report it. It happens on Windows only. There is a workaround.
- Status
- Not tracked by Adobe yet
- Severity
- Major
- Affects
- Common workflow
- System
- Windows only
Workaround
Install Media Encoder 26.5.2, open Export Settings source preview on a clip to let Adobe install the HEVC 4.3 decoder, then restart Lightroom.
Timeline
- Nov 11, 2026Reported on Lightroom Classic 16.0
- Nov 10, 2026Not marked fixed as of Lightroom Classic 16.0.0not tracked by Adobe yet
The report
4 votes · 2 replies
Reported on Windows by 3 people (from the report and 2 replies).
“LR Classic 16.0 - Still can't import my iPhone Video files”
Read it on the Adobe Community boardBased on public bug reports on the Adobe Community board. Last changed November 11, 2026. The title and rating are ours; the report is the reporter’s. Not affiliated with Adobe.