Should I update?

Should I update Photoshop?

Photoshop 27.9 · Fixed bug

Photoshop crashes at launch on startup

Adobe marked this bug fixed on October 15, 2026, in an update after Photoshop 27.9, where it was reported. It happens on Windows only.

Status
Marked fixed by Adobe
Severity
Critical
Affects
Common workflow
System
Windows only

Workaround · if you stay on Photoshop 27.9

Uninstall the Windows OpenCL/OpenGL compatibility pack, or update the GPU driver.

Timeline

  1. Aug 18, 2026Reported on Photoshop 27.9.1
  2. Oct 15, 2026Adobe started tracking itnow Released
  3. Oct 15, 2026Marked fixed by Adobein a later update

The report

3 votes · 74 replies

Reported on Windows by 14 people (from the report and 74 replies).

“P: (Windows) Photoshop v27.9.1 Crashes at launch: OpenCLOn12.dll exception 0xc0000409 (possible Windows/NVIDIA driver conflict)”

Read it on the Adobe Community board
Should you update Photoshop today?Today’s verdict for Windows and macOS, and every known issue behind it.

Based on public bug reports on the Adobe Community board. Last changed October 15, 2026. The title and rating are ours; the report is the reporter’s. Not affiliated with Adobe.