Should I update?

Should I update Photoshop?

Photoshop 27.11 · Known bug

Photoshop crashes when saving

Not marked fixed as of Photoshop 28.0.0. The bug was reported for Photoshop 27.11. Adobe doesn’t track it yet; 3 people report it. There is a workaround.

Status
Not tracked by Adobe yet
Severity
Major
Affects
Common workflow
System
Windows and macOS

Workaround

Reset preferences by renaming the Adobe Photoshop 2026 Settings folder under AppData, or replace Prefs.psp with a newly generated copy.

Timeline

  1. Oct 8, 2026Reported on Photoshop 27.11
  2. Nov 10, 2026Not marked fixed as of Photoshop 28.0.0not tracked by Adobe yet

The report

3 votes · 3 replies

“The save function in update 27.11 is broken. Photoshop crashes as soon as the command is invoked.”

Read it on the Adobe Community board
Should you update Photoshop today?Today’s verdict for Windows and macOS, and every known issue behind it.

Based on public bug reports on the Adobe Community board. Last changed November 10, 2026. The title and rating are ours; the report is the reporter’s. Not affiliated with Adobe.