Premiere 26.5 · Known bug
Frame retrieval errors stall playback and export on N-RAW footage
Not marked fixed as of Premiere 27.0.0. The bug was reported for Premiere 26.5.1. Adobe tracks it (status: In Development). It happens on macOS only.
- Status
- Not fixedAdobe: In Development
- Severity
- Major
- Affects
- Specific feature
- System
- macOS only
Timeline
- Sep 28, 2026Reported on Premiere 26.5.1
- Nov 10, 2026Not marked fixed as of Premiere 27.0.0Adobe: In Development
The report
5 votes · 7 replies
Reported on macOS by 3 people (from the report and 7 replies).
“Serious “Error retrieving frame / Frame substitution recursion” issue in Premiere Pro with Nikon ZR N-RAW”
Read it on the Adobe Community boardBased on public bug reports on the Adobe Community board. Last changed November 10, 2026. The title and rating are ours; the report is the reporter’s. Not affiliated with Adobe.