Premiere 26.5 · Known bug
Premiere freezes when importing or reopening large media
Not marked fixed as of Premiere 27.0.0. The bug was reported for Premiere 26.5.2. Adobe tracks it (status: Acknowledged). It happens on Windows only. There is a workaround.
- Status
- Not fixedAdobe: Acknowledged
- Severity
- Major
- Affects
- Specific feature
- System
- Windows only
Workaround
Transcode clips to a format with supported audio, or import very large files one at a time.
Timeline
- Oct 29, 2026Reported on Premiere 26.5.2
- Nov 10, 2026Not marked fixed as of Premiere 27.0.0Adobe: Acknowledged
The report
1 vote · 2 replies
Reported on Windows by 1 person (from the report and 2 replies).
“I am using Adobe Premiere Pro version 26.5.2 (Build 5).When I import video files, the software freezes.”
Read it on the Adobe Community boardBased on public bug reports on the Adobe Community board. Last changed November 10, 2026. The title and rating are ours; the report is the reporter’s. Not affiliated with Adobe.