Premiere 26.5 · Known bug
Import fails for Sony FX3 XAVC HS with four audio channels
Not marked fixed as of Premiere 27.0.0. The bug was reported for Premiere 26.5.2. Adobe tracks it (status: Investigating). There is a workaround.
- Status
- Not fixedAdobe: Investigating
- Severity
- Major
- Affects
- Specific feature
- System
- Windows and macOS
Workaround
Copy video into a .mov without the four LPCM audio tracks, or use a single-audio-track test file; XAVC S from the same camera imports with four tracks.
Timeline
- Nov 5, 2026Reported on Premiere 26.5.2
- Nov 10, 2026Not marked fixed as of Premiere 27.0.0Adobe: Investigating
The report
1 vote · 1 reply
Reported on macOS by 1 person (from the report and 1 reply).
“"The importer reported a generic error" importing Sony FX3 XAVC HS (HEVC 4:2:2) clips with 4-channel audio”
Read it on the Adobe Community boardBased on public bug reports on the Adobe Community board. Last changed November 10, 2026. The title and rating are ours; the report is the reporter’s. Not affiliated with Adobe.